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Contact Us

Providing you with the best customer service and an amazing online shopping experience has always been our goal at MasalaToys. You can Contact Us regarding the status of your order, launch of new products or for complaints, feedback and queries via telephone or email


You can email us at the email addresses below. We will respond within 2 working days.
Do mention your Order Number in the subject line of your email, if you are contacting us about an order you have placed. This helps us respond to your query faster.


Call MasalaToys at the below number to reach our Customer Care team. Our Customer Care hotline is available 09:00am to 8.00pm, Monday to Saturday.

 (+91) 8277490433


Do you have a question or concern regarding the functionality of this site? Are you contacting us representing a company or organization. For enquiries relating to problems with the website, new product procruments, advertisments and business associations. Please contact the webmaster at  the below email:

Not receiving our replies?
If you are not receiving any replies to your emails:

I. It's possible our email replies are being blocked by your email program or by your internet service provider (ISP). Many email programs provide protection against spam or bulk mails, but sometimes even legitimate commercial emails, like an email from our customer support department or automatic order status notification emails, can get blocked by mistake.

II. Check your 'Spam' or 'Bulk' folders for mails from us or contact your network administrator or internet service provider for advice.

III. If you are still not receiving our emails, do call us.

IV. Please mention your contact numbers in your email so that we could also call you up.


Head Office:

Maneki Neko Solutions S.L
Av. Baleares 4 B.pta 1,
46023 Valencia
Regional Address:
Maneki Neko Solutions S.L
Salarpuria Infinity, 7th Floor #4,
Bannerghatta Road


If you have any questions or suggessions, please email us. If you have already ordered a product and you are checking on it please log in and use the "send message" option. We will get back to you at the earliest.

Alternatively you can fill in the form below and one of our representatives will get back to you

   Full Name
*  Email Address
   Company Name
   Phone Number
   Order Number
   RMA Number
*  Details
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