Posted on 27th Mar 2011 @ 5:44 AM
Placing Your First Order Online
Place your order at Masalatoys.Com following these 7 quick and easy steps:
1) Find the Items You Want
2) Add the Items to Your Shopping Cart
3) Proceed to Checkout
4) Sign In/Create a New Account/Choose guest checkout
5) Enter a Shipping Address
6) Provide Payment Information and authorisation
7) View or print your Order Acknowledgment and check your Order status
Here are the steps you need to follow to place an order. If you have any problems when following these steps, please read our FAQs
1. Find the Items You Want to Buy
Browse or search for the items you would like to order. Keyword search boxes are located on nearly every page of our site. You will also find links to browse lists and more detailed product-specific searches in the top navigation bar of each division. When you find an item that interests you, click the title or name or images of the item to view its Product Detail page. Here you will find more information about the selected product, including an availability estimate of how long it will take before the item will be ready to leave our fulfillment center.
2. Add the Items to Your Shopping Cart
While on the product details page, select the size (if applicable) in the dropdown box, and click on “Add to Cart” button. Once you've added an item to your Shopping Cart, you can continue to search or browse the site until your Cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking on “View Cart” at the top right corner of every page of our website.
3. Proceed to Checkout
Take a moment to review all of the items you've placed in your Shopping Cart.
You can do the following with items in your shopping cart:
If at any point you encounter difficulty or receive an error message, please call Customer Care or email us at firstname.lastname@example.org
4. Sign In/Create a New Account/Choose guest checkout
On this page you will have the option of doing any one of the following:
5. Enter a Shipping Address
Tell us where you would like to us ship your order and click “Continue to billing”. We do not ship to “PO BOX” addresses.
All orders usually ship in 5 to 8 working days. We will intimate you if we see an unexpected delay in your order. Though we will make our best efforts to fulfill your order, all orders are subject to availability of stock. The shipping charge for your order will be displayed on the billing information page just before you submit your order. Check the accuracy of all the information you have provided and make any necessary corrections. When you are ready, click the “Place Order” button to submit your order. Once you place your order, you will be taken to payment gateway page managed by 2checkout, here you would need to provide your payment information.
6. Provide Payment Information
Next, let us know how you would like to pay for your order, on the 2checkout payment gateway page. We accept Master / Visa credit and debit cards. VISA and Mastercard Debit cards are accepted if supported for online transactions by your issuing bank. All orders must be prepaid.
7. Check your Order Status
After your order is complete i.e. your payment is successfully authorized by your bank, you will be taken to Order Acknowledgement page. This page would provide you the details of the order you have just placed along with the order number. You may save this for future reference. We will also send you an order confirmation e-mail message providing same details. Also you can view your order status by clicking on “Order Status” button in top right corner. Registered users can also check order history and order status logging into "My Account" section.